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Product Information

  • Product Specifications
  • Product Reviews
  • FAQ

Product Specifications

Product Reviews

Product Reviews

FAQ

Q & A

Recent Questions
  • can you tell me the outside dimension on the lower 1/2" of the candle.I have to make it fit in my candle holder. thank you a.sobol
    Hello, The candle stick's diameter is just under an inch, and the bottom that is inserted into the base is just under 3/4 of an inch in diameter.
  • does the base come off? I need these without the base /
    Certainly
  • I received a set of 8 tapers as a gift and was looking forward to using them. I have put batteries in the candles and tried to turn them on. The instructions only say to "Turn candle switch to ON and select the timer of your choosing and hold the button until the flame flickers." I have tried 3 candles, even flipped the ON\\OFF switch in case it was in the wrong position. I tried pressing the 4hr button first, then holding the ON button. I have tried pressing the 8 hr button then holding the ON button. So far I tried 3 candles, holding the ON button for as long as 30 seconds, but none of the candles come on. I even tried holding the hr button for awhile. What should I do next?
    Sounds like you haven't removed the tab that protects the batteries. Turning them on should just be a matter of pulling the tab protecting the batteries, once removed and switched to the on position underneath the candle they should turn right on and can be controlled with the remote from there.
  • Re: Ivory Taper Candle with Removable Gold Base, Set of 8 with Remote Manufacturer's Model: LC003448 What is the color of the flame? Different customers seem to have a different idea of the color. Thanks.
    The light itself is warm white. Yellowish in nature. Why some see it differently than others. Is not easy to explain. It has to do with the amount of cones in their eyes. The lighting of the room their in. Background lighting. This article describes it fairly well. http://scienceline.ucsb.edu/getkey.php?key=719
  • Since there are no replacement bulbs, what is the life expectancy of the bulb and what do you do when it dies?
    On average they last about 30,000 hours. When they die they're generally discarded.
  • What is the expected battery life of these candles?
    approximately 120 hours
  • Re: "Ivory Taper Candle with Removable Gold Base, Set of 8 with Remote", how much for 1 more Candle? I'm a Jew and would like to order the set plus 1 more before Chanukah? Secondly, if I order this Friday will I get it BEFORE December 1?
    If ordered this Friday you can have it by the following Friday at the latest. Once you receive your purchase just call us at 866-490-9358 with your order # and we'll assist you with the additional candle.
  • I am comparing the set of 8 (w/ remote) against the set of 4 (w/out the remote). I currently own the set of 4 and am hoping to find something a little brighter. The set of 8 allows you to adjust the brightness. Can you please tell me how the set of 8's brightest light compares with the basic set of 4? Thank you!
    They both have the same amount of brightness, the only difference is that the set of 8 can be dimmed slightly.
  • Can the bulb be replaced and is there an on/off switch other than the remote?
    No the bulb cannot be replaced and yes, under the candle in the on/off switch.
  • Hi, I'm looking into illuminating my dinner table by using12 flameless candles in a non-electrified toleware candelabra chandelier. Do you know the lumens level of a single flameless taper, or 12 tapers? Also, can the remote be used to control more than 8 candles? Thanks for your advice.
    about 9 lumens per candle
  • There are no instructions or battery positive/negative indicators for which way the batteries should be installed. Can someone tell me how to put the batteries in, like positive up or down & negative also?
    The base of the batteries should face the spring in the candle.
  • I am looking to replace some wireless automatic candles i bought years and years ago, but I can't seem to find the exact type. This looks exactly like mine except it says it has a white LED. Mine have a frosted glass "flame" but the light is obviously a reddish color. The picture of yours has a slight red tint to it. Does it actually or am I seeing things?
    These are amber in color. Not quite orange, not quite yellow. Definitely in between both colors.