What size battery does it take is it on timer
Each candle takes two AA batteries.
And the remote can set the candles to either a 4 or 8 hour timer.
I am wondering what is the color of the "Flame"? Yellow, amber or more white. Thank you!
warm white, it's more yellowish.
I'm considering ( but not sure yet,) getting a set of Flameless pillar candles, to use in case of a power outage, of the flameless candles you sell here, what is your brightest type you have?
They all have the same level of brightness. Giving off a warm glow.
My remote was turning the candles on randomly. Batteries kept dying in the candles. I had to take the battery out of the remote.... why???
I've never heard of that issue before so I have no idea but if you send your order number to email@example.com we'd be happy to assist you with your purchase in any way we can.
I note that these have a timer function..am I able to simply turn them "on" and "off" with the remote rather than have them turned "on" for a timed duration?
Turn them on at the base.
Turn them off with the remote.
Then instead of turning them back on with the on button.
press the 4hr or 8hr buttons.
That will turn the item on in timer mode.
Can the candles withstand heat of sun in a window?
We do not recommend direct contact with light as these are made with real wax.
I bought 4 sets of the Ivory Wax Melted Edge Flameless Candles with Remote, Set of 3 within this month. 2 were for me and 1 each for my daughters. One of my sets the remote worked for a couple of times now it doesn't work at all. I put a new battery in and it still doesn't work, there is something wrong with the unit itself. What can I do?
Thank you for your help.
A replacement order has just been created for you.
Your new remote should ship by Wednesday and be in your hands by next Wednesday at the latest.
Have a great day.
Where can I buy them in miami?
We don't have any brick and mortar stores
When I order 3 sets will they come packaged as three individual sets?
Each set comes packaged separately
What is the diameter and height of these candles ?
Heights on these candles include:
4" H x 3" D
5" H x 3" D
6" H x 3" D
What are the dimensions (diameter & heights) of these candles?
Sizes include: 4" H, 5" H, 6" H (3" Diameter)
How "scented" is the vanilla? I would prefer unscented and these sound perfect otherwise.
I have some candles I purchased at target, look identical. The brand is threshold. The remote is different and lacks some of the functions. I'm wondering if the remote that comes with these candles will work on the ones I already have. I'm looking to add several more candles, and these are less expensive and have better functions. Thanks!
Chances are the remote will not work with other candles. Sorry.
How long will these candles operate on one set of batteries?
They usually last anywhere from 60-100 hours.
how sensitive is the remote? I am using them in centerpieces at a wedding. is there an ON button & an OFF button, so I am not turning them on at one table & turning them off at a nearby table.
Worry not you have to be fairly close to them to operate them. One table will not turn off while another turns on.